ChangeWorks Lab is a pioneering San Francisco-based change-management consulting firm founded by Cynthia Scott, Ph.D. M.P.H. Cynthia is a natural leader, experienced executive and seasoned teacher who has spent her professional career at the intersection of leadership, strategy and change.


Cynthia Scott is an intuitive pattern-finder and practiced at reflecting cultural insights into designing innovative, high performance environments. She specializes in facilitating strategic leadership conversations resulting in cultural innovation, fresh insight and employee engagement. She is a coach and confidant for leaders of entrepreneurial ventures, sports teams, hospitals, financial institutions, government, physicians and high tech businesses.
In the past 8 years Cynthia has held two executive leadership roles. As Senior Vice President of Product Development at Lee Hecht Harrison’s Global Leadership Development Practice, she created the Coaching Practices for Leaders product line and the Agility Handbook. As VP of Organizational Consulting at Saatchi & Saatchi S, an affiliate of Publicis Groupe, she designed and led large-scale projects in sustainability behavior change, brand repositioning and culture transformation for Walmart, Frito Lay and WellPoint.
She is the Dean Witter Foundation Core Faculty in Sustainable Management at the Presidio Graduate School in San Francisco, integrating her extensive training in anthropology and psychology and her experience as an executive coach, leadership curriculum designer and social architect to build her MBA/MPA students’ capability for transformative change.

Cynthia is pioneering the application of behavioral research to business.

With her books and learning tools, Cynthia has been a pioneer in the application of behavioral science research to create business impact. She has provided thought leadership in the areas of professional burnout prevention, personal performance improvement and organizational change and transformation. She has consulted with leaders to improve the quality of organizational environments and leadership performance.

Cynthia is co-author of more than 10 books, including: ‘Leadership for Sustainability and Change’, ‘Take This Work and Love it’, ‘Getting Your Organization to Change’, ‘Empowerment’, ‘Rekindling Commitment’, ‘Managing Organizational Change’, ‘Empowerment’, ‘Organizational Vision, Value, and Mission’, ‘Self-Renewal’ and numerous articles in management and trade journals.

She has developed pioneering personal and organizational development assessment tools including the Values Edge, The Transition Curve, the Stress Map, and the Change Readiness Assessment. She has conducted programs and/or taught academic courses in Managing Organizational Change, Managing Personal Change, Sustainable Management Course, an Executive Certificate Program, and Strategic Agility.

She has provided the foundation for innovative approaches for organizations such as Ideo, Google, Walmart, AT&T, Capital One, Charles Schwab, Kaiser Permanente, Deloitte, Esteee Lauder, National Semiconductor and IBM.

She is a frequent keynote speaker at national conferences on the topics of leadership; mastering change, and innovation. Reports on Cynthia’s work have been featured in publications such as The Wall Street Journal, Business Week, the Stanford Business School Newsletter and Worthwhile magazine.

She earned a Ph.D. in Psychology from the Fielding Institute, a M.P.H. in Health Planning and Administration from the University of Michigan and a B.A. in Anthropology from University of California, Berkeley.